Seattle’s Leading 3-Year “Make It Right” Flooring Warranty
If We Mess Up, We’ll Make It Right – Every Time
At 1UP Floors, we know that in the world of multi-family flooring, things need to go smoothly. That’s why we’ve got Seattle’s only 3-Year “Make It Right” Warranty to cover our work and give you peace of mind long after the final plank is down.
If we miss the mark on an installation, don’t worry—we’ll take care of it.
What Our 3-Year “Make It Right” Warranty Covers
We’ll cover all the repair costs if the installation didn’t quite meet our high standards, replace the flooring if needed, and, if that original material isn’t available anymore, we’ll find a close match or better—no extra charge, no extra hassle.
Imagine This: You had a flooring install scheduled for today, but the installer’s van broke down on the way (nightmare, right?). Meanwhile, your resident is supposed to move in today! That’s when 1UP’s “Make It Right” Warranty kicks in—we’ll handle it all, covering the lost rent, hotel expenses for your resident, and even picking up their dinner tab if it’s our fault.
No extra stress for you, less drama for the resident.
Because Mistakes Happen
Sometimes, things don’t go as planned. If an installation error impacts your resident’s move-in or interrupts your income, our warranty has you covered.
- Lost Rent Compensation: If our installation mishap means your unit is delayed for leasing, we’ll cover your lost rent.
- Hotel Stays for Residents: If our install requires relocating a resident, we’ll cover up to $150 a night to keep them comfy until we make things right.
How to Make a Warranty Claim with 1UP Floors
So, something’s off with your flooring install? Don’t sweat it. Here’s what to do:
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- Call Your Sales/Service Ninja or contact our Customer Service Samurai
- We’ll Inspect and Evaluate – We’ll get eyes on the issue to check it against our warranty.
- Repair or Replace – Once we know what’s up, we’ll either repair or replace the flooring, making sure it’s up to our standards (and yours).
Know What’s NOT Covered by Our Warranty
While we cover most things, here’s what falls outside our warranty:
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- Labor’s on Us, Materials Aren’t: Our warranty covers the install, not the product itself. But don’t worry—we’ll go to bat for you with the manufacturer if there’s a product defect.
- Neglect or Misuse: If a resident spills, scratches, or abuses the floor, that’s on them, not us. We’ll always help where we can, but certain things are beyond our scope.
Why Multi-Family Property Managers Choose 1UP Floors
For property managers in and around Seattle and Tacoma, 1UP Floors is the real deal. We offer fast, quality flooring installations with the transparency you need. Here’s why we’re the top choice in the area:
- Next-Day & Saturday Installs: Minimal disruption, quick turnarounds, and we work weekends!
- All-Inclusive Pricing: What you see is what you get—no “surprise” charges.
- 3-Year “Make It Right” Warranty: We stand behind our work 100%, and if we mess up, we make it right.
Ready for stress-free, reliable flooring backed by Seattle’s best warranty? Contact us today for a free consult!