The Advantage of Dedicated Support in Flooring

A cover photo for Dedicated Support for All Your Multi-Family Carpet, Vinyl, LVT/LVP, and Luxury Vinyl Plank Needs

When it comes to flooring, having dedicated support can make all the difference. At 1UP Floors, we pride ourselves on offering more than just exceptional products and expert installation. We provide dedicated, comprehensive support that ensures your flooring projects run smoothly from start to finish. Here’s why dedicated support is a game-changer:

Personalized Service from Start to Finish

From the moment you start considering new flooring to the final installation and beyond, dedicated support means having a knowledgeable partner by your side every step of the way. Here’s how 1UP makes it happen:

  • Consultation and Planning: Our team works closely with you to understand your specific needs and preferences. We offer free consultations to help you choose the best flooring options for your property.
  • Detailed Project Management: We handle all the logistics, from ordering materials to scheduling installations. Our goal is to make the process as seamless and stress-free as possible.
  • Transparent Communication: You’ll always know what to expect with our clear and open communication. We keep you updated on every phase of the project, so there are no surprises.

Expert Guidance and Recommendations

Navigating the world of flooring can be overwhelming with so many options available. That’s where our dedicated support team shines. 1UP provides expert guidance to help you make informed decisions:

  • Product Knowledge: Our team is well-versed in the latest flooring trends, materials, and technologies. We can recommend the best products based on your budget, style preferences, and functional needs.
  • Installation Expertise: We don’t just install floors; we install them right. Our installers are highly trained and experienced, ensuring each project meets our rigorous quality standards.
  • Maintenance Tips: We offer advice on how to care for your new floors to keep them looking great and lasting longer. From cleaning tips to maintenance schedules, we’ve got you covered.

Fast and Reliable Support When You Need It

Problems can arise even with the best planning and execution. Having dedicated support means you’re never left in the lurch. Here’s how 1UP ensures you’re always covered:

  • Responsive Customer Service: If an issue arises, our customer service team is just a call or email away. We respond promptly and work diligently to resolve any problems.
  • Follow-Up Services: Our commitment doesn’t end once the installation is complete. We follow up to ensure you’re satisfied with our work and address any concerns that may come up.
  • Warranty Protection: Our 3-Year “Make it Right” Warranty gives you peace of mind. If any installation errors occur, we’ll fix them at no extra cost. Plus, our warranty covers related costs like lost rent or hotel stays for your residents if necessary.

Why Dedicated Support Matters

Dedicated support is not just a nice-to-have; it’s a critical component of a successful flooring project. Here’s why it matters:

  • Reduces Stress: Knowing you have a reliable partner managing the project allows you to focus on other important aspects of property management.
  • Ensures Quality: Expert advice and oversight mean your floors are installed correctly and look great.
  • Saves Time and Money: Prompt resolution of issues prevents small problems from becoming costly repairs down the line.

Partner with 1UP Floors for Exceptional Support

At 1UP Floors, dedicated support is at the heart of what we do. We’re committed to providing exceptional service, from your first consultation to long after your floors are installed. Our team is here to ensure your flooring projects are smooth, successful, and stress-free.

For more information about our services and the advantage of our dedicated support, contact us at (253) 292-6775. Experience the difference that dedicated support can make with 1UP Floors—your trusted partner in flooring.