We get it—flooring installation is a big deal. Whether you’re managing multi-family housing units, developing new properties, or keeping your current ones in tip-top shape, the quality of your flooring can make a huge difference. That’s why we’ve introduced our 3-Year “Make it Right” Warranty to give you a worry-free experience that’s truly priceless.

 

Quality You Can Count On

Our commitment to quality starts with the materials we choose. We handpick and rigorously test flooring products that can handle the demands of multi-family living. From luxurious vinyl planks to durable carpets, our selection ensures you find the perfect flooring for your needs and budget. But great materials are only part of the story. Proper installation is key to making sure your floors look and perform their best, and that’s where our expert installers come in.

Installation by the Pros

At 1UP Floors, we hold our installers to the highest standards. Each member of our team is trained to perform their work to industry standards, practices, and manufacturer specifications. We don’t cut corners. We focus on precision and attention to detail, making sure every installation is done right. This dedication to excellence means you can trust your floors to look great and last for years.

Peace of Mind

We believe peace of mind is essential for any flooring project. That’s why we offer our 3-Year “Make it Right” Warranty. The warranty covers installation errors, so if something goes wrong, we’ll make it right at no additional cost to. Here’s how it works:

• Coverage for Installation Errors: If we make a mistake during installation or if the flooring fails due to our installation process, we will repair or replace the affected materials at no charge. This includes replacing materials with similar or better products if the original ones are no longer available.
• No Hidden Fees: Transparency is key. Our warranty covers all necessary repairs and replacements without any hidden fees. You’ll know exactly what to expect, with no surprises.
• Extended Support: Our warranty also covers related costs, like reimbursing lost rent and hotel stays if our installation error inconveniences your residents. We handle the issue promptly and professionally, minimizing any disruption to your property operations.

Reporting Issues is a Breeze

Managing properties is tough enough, so we’ve made reporting issues with our installations easy. Just call or email our Customer Service team, and we’ll take care of the rest. Our goal is to resolve any problems quickly and efficiently, so you can focus on your residents and properties.

A Priceless Assurance

At 1UP Floors, we believe the peace of mind that comes with our “Make it Right” Warranty is priceless. Knowing that your flooring installation is backed by a company that stands behind its work allows you to focus on what really matters—providing a comfortable, attractive living environment for your residents.

Investing in quality flooring and expert installation is crucial, but having the assurance that any issues will be promptly and professionally addressed is invaluable.

With 1UP Floors, you can rest easy knowing we’ve got you covered, today and for years to come.

For more information about 1UP’s services and our 3-Year “Make it Right” Warranty, contact us at (253) 292-6775 or email us at sales@1UPFloors.com.